ECOM is committed to conducting its business in an ethical, legal, environmentally and socially responsible manner and is one of the leading suppliers of commodity raw materials and related services to coffee roasters, cotton textile mills, and chocolate manufacturers worldwide. It is a uniquely origin-integrated company, meaning it is focused on buying from producers at origin, providing primary processing, logistics and risk management services and selling to the branded product manufacturers.

Supplier Code of Conduct

ECOM is committed to conducting its business in an ethical, legal, environmentally and socially responsible manner. ECOM works continuously to improve the sustainability of its operations as demonstrated by its Sustainable Management Code and its Supplier Code of Conduct. We expect our employees to share our commitment to doing business in a responsible, sustainable and ethical manner. We expect our employees, agents and representatives to act in accordance with the ECOM Code of Conduct.

Modern Slavery Statement

ECOM continuously works with their business partners and clients around the world to eliminate modern slavery or human trafficking from our supply chains. ECOM’s Modern Slavery Statement sets out the policies and processes in place to tackle modern slavery and human trafficking.

Environmental and Social Policy

ECOM’s commitment is to improve our environmental performance wherever possible, as this contributes positively to our business. A minimum is compliance with all local regulatory guidelines and requirements, but in most cases, it is expected that our practices will exceed such requirements. Operations are to maintain emergency response plans suited to the business, and in new projects, incorporate all local environmental impact issues in planning.

Ethics Concerns Policy

ECOM is committed to conducting business with honesty and integrity and we expect all staff to maintain high standards. This policy exists for any third party to raise awareness of any suspected wrongdoing.

Equality, Diversity & Inclusion Policy

ECOM strives to build a culture that values meritocracy, openness, fairness and transparency. We are committed to the elimination of unlawful and unfair discrimination and we value the differences that a diverse workforce brings.